Citizen Charter

This CITIZEN CHARTER OF BANGLADESH ECONOMIC ZONE AUTHORITY(BEZA).

(Draft)

Vision: BEZA aspires to become a sustainable development driving force and a world class

investment promoter and service provider to ensure quality of life of the people.

Mission: BEZA’s mission is to persistently create value for the investors by establishing attractive

investment facilities in the economic zones through One-Stop service and competitive

incentive packages.

Objective: (1) Development of Economic Zones (EZ) .

(2) Promote FDI and Domestic Investment in Economic Zones and Employment

Generation.

(3) Human Resource Development.

 

S/LNo Service Name Necessary Documents

 

Necessary Source of Documents Fee/Charge with relevant code

 

Responsible Officer with contact number and e-mail address. Necessary time for service delivery Appellate officer with contact number and e-mail address
1  Service to the new investor with proper information. Location Map. Land schedule, Gazette  of relevant acts, policy and guide line etc. Manager

(Investment promotion)

 

 Md.Moniruzzaman

Ph: +8802-8780122

Cell: 01712-628360

General Manager

(Investment promotion)

Ph:+02-8180127

 

2.  Facilitating communication between Developer& Unit investor. Manager

(Investment promotion)

 

 Md.Moniruzzaman

Ph: +8802-8780122

Cell: 01712-628360

General Manager

(Investment promotion)

Ph:+02-8180127

 

 

 

3.  

Communication with National & International  Organization for off- site infrastructural development.

 

 

 

Manager

(Investment promotion)

 

Md.Moniruzzaman

Ph: +8802-8780122

Cell: 01712-628360

General Manager

(Investment promotion)

Ph:+02-8180127

 

 

4. Service to the Private Zone Developer with proper information and documents.  Application form(PEZ Policy Sch 4&2), Project

Description work list Map.

 Manager (Admin) Non refundable Pay order of Tk . 5000 or equivalent cash/ as price of application form. //  Md. Daud Miah

Manager

(Administration)

Ph:+8802-55073212

General Manager

(Investment promotion)

Ph:+02-8180127

 

 

 

 

 

 

5. Service to the Developers/Unit Investors coordinating with the concerned Agencies to enhance the following issues. :

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mr. Malay Choudhury

Manager

(One-stop service & Coordination)

Ph: 8188128,

Cell: 01814-301833

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mr. Malay Chowdhury

Manager

(One-stop service & Coordination)

Ph: 8188128,

Cell: 01814-301833

 

 

 

1) Project Approval.

 

GM(Investment

Promotion)

Ph:+02-8180127

 

 

2) Work Permit

 

GM(Investment

Promotion) Ph:+02-8180127

 

3) Export Import Permission.

 

GM(Investment

Promotion)

Ph:+02-8180127

 

4) Sub contract Permission

 

GM(Investment

Promotion)

Ph:+02-8180127

 

5) Constriction Design      Approval. GM (Planning)

Ph:+02-55013210

6) Custom clearance

 

GM(Investment

Promotion)

Ph:+02-8180127

 

7) Service providing for utility  connection approval

 

GM(Investment

Promotion)

Ph:+02-8180127

 

8) License for off-shore Banking.

 

GM (Admin & Finance)

Ph:+02-8180127

9)  Loan   Permission.

 

GM (Admin & Finance)

Ph:+02-8180127

10) Permission for Power Plant. Water Treatment Plant,CETP  & ETP. GM (Planning)

Ph:+02-55013210

11) Permission for Generator to produce electricity. GM(Investment

Promotion)

Ph:+02-8180127

12) Implementation of   Labor Law in EZ.

 

GM (Admin & Finance)

Ph:+02-8180127

13) Participation in promotional activities with Developers.

 

GM (Investment

Promotion)

Ph:+02-8180127

 

14)  Issuing License to the Non Govt. service provider for delivering service in EZ.

 

GM (Admin & Finance)

Ph:+02-8180127

 

15) Issuing NOC under provision of different acts.

 

Secretary

BEZA.

Ph:+02-8180121

 

 

16) Immigration and Visa Processing

GM (Admin & Finance)

Ph:+02-8180127

6 Service to the Developers/ Unit Investors providing necessary documents like BEZA Act, Rules, Policy, Guide Line, SRO and relevant

Gazette.

BEZA Act, Rules, Policy, Guide Line, SRO and relevant

Gazette.

BEZA record room and website.

 

Fee or Charge free. Md. Toffazal Hossain

Manager (Law)

1 Day. GM (Investment

Promotion)

Ph:+02-8180127

 

 

Grievance Redress System (GRS) Focal Point: Hariprasad Paul (Additional Secretary)

General Manager.

BEZA .

Ph. 02-8180127

Right to Information (RTI) Focal Point: Md. Shoab (Deputy Secretary)

Manager Finance & Budget.

BEZA .

Ph. 02-8180121