Citizen Charter

This CITIZEN CHARTER OF BANGLADESH ECONOMIC ZONE AUTHORITY(BEZA).

(Draft)

Vision: BEZA aspires to become a sustainable development driving force and a world class

investment promoter and service provider to ensure quality of life of the people.

Mission: BEZA’s mission is to persistently create value for the investors by establishing attractive

investment facilities in the economic zones through One-Stop service and competitive

incentive packages.

Objective: (1) Development of Economic Zones (EZ) .

(2) Promote FDI and Domestic Investment in Economic Zones and Employment

Generation.

(3) Human Resource Development.

 

S/LNo Service Name Necessary Documents

 

Necessary Source of Documents Fee/Charge with relevant code

 

Responsible Officer with contact number and e-mail address. Necessary time for service delivery Appellate officer with contact number and e-mail address
1  Service to the new investor with proper information. Location Map. Land schedule, Gazette  of relevant acts, policy and guide line etc. Manager

(Investment promotion)

 

Abu Hena Md. Mustafa Kamal Deputy Secretary Manager (Investment promotion)

Ph:+88-02-9132629

Cell: +8801718754848 hena_mustafa15018@yahoo.com

 01 days

     Md.Moniruzzaman         Joint Secretary          General Manager (Investment Promotion)

Ph: +02-9632464

 

2.  Facilitating communication between Developer& Unit investor. Manager

(Investment promotion)

 

Abu Hena Md. Mustafa Kamal Deputy Secretary Manager (Investment promotion)

Ph:+88-02-9132629

Cell: +8801718754848 hena_mustafa15018@yahoo.com

   

Md.Moniruzzaman         Joint Secretary          General Manager (Investment Promotion)

Ph: +02-9632464

 

3.  

Processing of application for land allocation.

 

 

 

 prescribed application form Manager

(Investment promotion)

Abu Hena Md. Mustafa Kamal Deputy Secretary Manager (Investment promotion)

Ph:+88-02-9132629

Cell: +8801718754848 hena_mustafa15018@yahoo.com

 10 Days

Md.Moniruzzaman         Joint Secretary          General Manager (Investment Promotion)

Ph: +02-9632464

 

 

4. Receiving and scrutinizing the application form for PEZ pre-qualification license Prescribed application form with supporting documents mentioned in the form. Manager

(Investment promotion)

Abu Hena Md. Mustafa Kamal Deputy Secretary Manager (Investment promotion)

Ph:+88-02-9132629

Cell: +8801718754848 hena_mustafa15018@yahoo.com

Maximum

30 days

Md.Moniruzzaman         Joint Secretary          General Manager (Investment Promotion)

Ph: +02-9632464

 

 

 

 

 

17) Immigration and Visa re-commendation

5. Service to the Developers/Unit Investors coordinating with the concerned Agencies to enhance the following issues. :

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dr. Malay Choudhury

Deputy Secretary Manager (One-stop service & Co-ordination) Ph:+88-02-9632465

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1) Project Approval/Clearance

 

  Detail of  signatory.          Letter of commitment (Land).               Bank Solvency.           Pro-forma invoice.              Trade License.             Tin & Vat Certificate.  Manager (One-stop service & Co-ordination)  15 Days Md.Moniruzzaman General Manager (Investment Promotion)

Ph: +02-9632464

 

 

2) Work Permit

 

  Copy of passport.

 TIN & VAT certificate.

 Manager (One-stop service & Co-ordination)  35 Days Md.Moniruzzaman General Manager (Investment Promotion)

Ph: +02-9632464

 

3) Export Import Permission.

 

  Invoice.

 Packing List.  LC/Sale Contract.

 Bill of lading.  Country of Origin.

 Manager (One-stop service & Co-ordination)  03 Days Md.Moniruzzaman General Manager (Investment Promotion)

Ph: +02-9632464

 

4) Sub contract Permission

 

 Manager (One-stop service & Co-ordination) Md.Moniruzzaman General Manager (Investment Promotion)

Ph: +02-9632464

 

5) Constriction Design      Approval.  Manager (One-stop service & Co-ordination) Md.Moniruzzaman General Manager (Investment Promotion)

Ph: +02-9632464

6) Custom clearance

 

 Manager (One-stop service & Co-ordination) Md.Moniruzzaman General Manager (Investment Promotion)

Ph: +02-9632464

 

7) Service providing for utility  connection approval

 

 Manager (One-stop service & Co-ordination) Md.Moniruzzaman General Manager (Investment Promotion)

Ph: +02-9632464

 

8) License for off-shore Banking.

 

 Manager (One-stop service & Co-ordination) Md.Moniruzzaman General Manager (Investment Promotion)

Ph: +02-9632464

9)  Loan   Permission.

 

 Manager (One-stop service & Co-ordination) Md.Moniruzzaman General Manager (Investment Promotion)

Ph: +02-9632464

10) Permission for Power Plant. Water Treatment Plant,CETP  & ETP.  Manager (One-stop service & Co-ordination) Md. Mostaque Hassan Ndc General Manager (Planning & Development) Ph.+88-9632470
11) Permission for Generator to produce electricity.  Manager (One-stop service & Co-ordination) Md.    Mostaque Hassan Ndc General Manager (Planning & Development) Ph.+88-9632470
12) Implementation of   Labor Law in EZ.

 

 Manager (One-stop service & Co-ordination) Md.Mostaque 

HassanNdc General Manager (Planning & Development) Ph.+88-9632470

13) Participation in promotional activities with Developers.

 

 Manager (One-stop service & Co-ordination) Md.Moniruzzaman General Manager (Investment Promotion)

Ph: +02-9632464

 

14)  Issuing License to the Non Govt. service provider for delivering service in EZ.

 

 Manager (One-stop service & Co-ordination) Md.Moniruzzaman General Manager (Investment Promotion)

Ph: +02-9632464

 

15) Issuing NOC under provision of different acts.

 Manager (One-stop service & Co-ordination)  

Md.Moniruzzaman General Manager (Investment Promotion)

Ph: +02-9632464

 

 

16) Immigration and Visa re-commendation

6 Service to the Developers/ Unit Investors providing necessary documents like BEZA Act, Rules, Policy, Guide Line, SRO and relevant Gazette. BEZA Act, Rules, Policy, Guide Line, SRO and relevant Gazette. BEZA record room and website.

 

Fee or Charge free. Satya Ranjan Mondal Deputy Secretary Manager (Law) Phone : +02-9632468 E-mail: sranjanmondal@gmail.com 1 Day. Jyoti Lal Kuri
General Manager (Administration & Finance)
Ph:+02-9632461 
7 Service to the citizens providing land related information of BEZA . BEZA record room.

 

Fee or Charge free. Abu Hena Md. Mustafa Kamal Deputy Secretary Manager (Investment promotion) Ph:+88-02-9132629 Cell: +8801718754848 hena_mustafa15018@yahoo.com 1 Day. Md. Moniruzzaman General Manager (Investment Promotion) Ph: +02-9632464

 

8 Communication with National & International Organization for off- site infrastructural development. Manager (Planning and Development).

 

Fee or Charge free. Md. Saleh Ahmed Manager (Planning & Development ) Phone: +02-9632470 Md. Mostaque Hassan General Manager (Investment Promotion) Ph: +02-9632464
9 IFT/EOI call for own funded works/services.  IFT/EOI Notice.  TDS/RFP documents. Manager (Planning)

 

Fee or Charge free. Doyananda Debnath Manager (Planning) Phone: 9632463 Email: doyananda@yahoo.com 3 weeks Md. Mostaque Hassan General Manager (Investment Promotion) Ph: +02-9632464
10 Issuing of work order (NOA/LOA) to tenderer  Agreement/Contract document  Performance guarantee documents. Manager (Planning)

 

Fee or Charge free. Doyananda Debnath Manager (Planning) Phone: 9632463 Email: doyananda@yahoo.com 1 Week Md. Mostaque Hassan General Manager (Investment Promotion) Ph: +02-9632464
11 Payment of bill to contractor/consulting firm  Billing documents.  Invoice.  Progress reports etc. Manager (Planning)

 

Fee or Charge free. Doyananda Debnath Manager (Planning) Phone: 9632463 Email: doyananda@yahoo.com 1 Week Md. Mostaque Hassan General Manager (Investment Promotion) Ph: +02-9632464
12 Payment of bill to contractor/ suppliers  Billing documents.  Invoice. Manager (Admin)

 

Fee or Charge free. Md. Daud Miah
Manager (Admin)
Deputy Secretary
Phone: 9632467
Email:manager.admin@beza.gov.bd
1 Week Jyoti Lal Kuri General Manager (Administration & Finance) Ph:+02-9632461

 

 

GRS Focal Point :

Jyoti Lal Kuri
Additional Secretary
General Manager (Administration & Finance)
Ph.+88- 02-9632461.

Responsible Officer: (As Per Right to Information Act.):

Md. Ismiel Hossain
Joint Secretary
Secretary, BEZA Executive Board
Ph:+88-02-9632458.